Warranty and Support Contacts
12-Month Warranty
All products purchased through Easy Buy come with a standard 12-month warranty unless otherwise specified. Some manufacturers provide extended warranties of up to 7 years. Please ensure you register your product with the manufacturer to activate any extended warranties. Failure to do so may result in only the standard 12-month coverage being applied.
Extended Warranties
At the point of sale, if your product only comes with a 12-month warranty, we will offer you the option to take out an extended warranty through our third-party provider, Retra Care. Extended warranties can provide up to 4 years of additional cover, offering peace of mind should any issues arise.
Please Note:
If your product breaks down within the Manufacturer’s Warranty, please call Easy Buy on 0333 123 9000 or contact the manufacturer directly. Manufacturer contact numbers are listed in the table below.
If your product breaks down within your Extended Warranty period, please contact your Extended Warranty provider using the number on your certificate, or refer to the contact details provided above.
If your products come with a 2, 3, 4-, or 5-year manufacturer’s warranty, it is your responsibility to ensure you register your product with the manufacturer. Failure to register will result in coverage defaulting to the standard 12-month warranty.
Products such as dryers, fridge freezers, washing machines, or chest freezers stored in sheds or outhouses will have their warranty voided.
Contact Support Numbers
Acer - 0371 760 1005
Amica - 01949 862012
Apple - 0800 107 6285
Asus - 01442 265548
Beko - 0333 207 9710
Belling - 0344 815 3746
Blaupunkt - 0871 200 0463
Candy - 03444 995599
Celcus - 0871 528 5126
Cello - 0333 433 0312
Coda - Click for Support
Electra - 0333 577 7238
Ewbank - 01473 276433
Fridgemaster - 0191 387 0804
Google - Click for Support
Haier - 0333 003 8122
Hanspree - 01926 818209
Hotpoint - 0344 822 4224
Hisense - 0333 800 2200
Hoover - 0344 499 5599
Hostess - 0333 577 0011
Huawei - 0800 088 6700
HP - 0207 660 0596
Igenix - 01473 271272
Indesit - 0330 162 4240
IceKing - 01527 888133
Leisure - 033 012 3046
LG - 0344 847 5454
Lenovo - 0203 014 0095
Linsar - 01202 723330
Metz - 01204 395999
MSPA - 01702 208111
Microsoft - 0344 800 2400
Mitchell and Brown - 01204 377 693
Montpellier - 01759 487839
Ninja - 0800 862 0453
Nintendo - 0345 605 0247
Numatic - 01460 68600
Panasonic - 0344 844 3899
Russell Hobbs - 0345 658 9700
Samsung - 0333 000 0333
Segway-Ninebot - 0203 192 1421
Servis - 0333 577 7232
Shark - 0800 093 0875
Sharp Electronics - 0330 024 0801
Sharp Home - 0333 577 7230
Smeg - 0330 094 7779
Sony Electronics - 0207 365 2810
Sony Mobile - 0207 365 2810
Statesman - 0844 848 5861
Teknix - 01244 535 929
Toshiba - 0333 733 4422
Veltech - 01903 524610
White Knight (If bought Pre 2020) - 0800 988 1323
White Knight (If bought After 2020) - 0333 577 0011
Whirlpool - 03448 224 224
Xbox - 0800 587 1102
Xiaomi - 0800 916 0561
Zanussi - 03445 610 645
Zinc - 0800 731 0006