Call our Office
You can call our office any time between the following hours:
Mon - Fri: 09:00 - 17:30
0333 123 9000
Calls will be recorded for quality and training purposes.
Use our Contact Form
If you use our Contact Us Form, we will be able to get back to you swiftly.
Write to / visit our Showroom
Easy Buy Limited
Unit 5a
Carlton Street
Hull
HU3 5JL
What to tell us when you complain
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When it happened.
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The exact circumstances of the complaint.
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Any staff involved in the complaint.
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The product / account you are complaining about.
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Any contact details so we can update you on your complaint.
If you are dissatisfied with how we have handled your complaint, you may refer your complaint to the Financial Ombudsmen Service.
The contact details of the Financial Ombudsman Service are:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Tel: 0800 023 4567 or E-mail: complaint.info@financial-ombudsman.org.uk