• Upgrades are subject to approval and availability. Not all applicants will be eligible.
• You must have an existing Easy Buy agreement with a good payment history to qualify for a phone upgrade.
• The device you are upgrading to must be chosen from our current list of available phones.
• Upgrades will involve a new agreement with updated payment terms and total repayable amounts.
• By submitting an upgrade request, you agree to a credit and affordability check.
• Offers and promotions may be subject to change or withdrawal at any time without notice.
• Images on this page are for illustrative purposes only. Actual product may vary.
• For full details, please speak with an Easy Buy advisor or refer to your agreement terms.

What We Class as ‘Good Condition’

Your current phone must be in Good Condition. This means:

• The phone powers on and functions normally.
• The screen is intact with no cracks or deep scratches.
• The back and frame are free from significant damage (minor scuffs are acceptable).
• No water damage or signs of internal faults.
• All accounts (such as iCloud/Google) must be removed, and the device should be reset to factory settings.
• The original charger must be returned with the device.
• The original box is optional but appreciated if available.